Intro

We live in a digital age, and more and more companies digitize their business processes. In fact, 91% of organizations engage in some type of digital initiative.

Overseeing a digital transformation at your company means making fundamental changes to how it uses technology and data to improve operations and the customer experience. Transitioning to a more digital workplace also requires choosing the right apps and software solutions.

To help you choose the new technologies your company needs to accelerate its digital transformation journey, we’ve compiled a list of the 12 best digital transformation tools to consider adopting.

12 digital transformation tools you should consider

To build a comprehensive digital ecosystem, here are the 12 types of digital transformation tools to consider.

1. Cloud CRM tools

Customer relationship management (CRM) systems are the backbone of customer-centric businesses. These cloud-based services provide a centralized platform for managing:

• Customer data
• Interactions
• Sales pipelines

This allows companies to both optimize and automate their sales, marketing, and customer service strategies, improving the customer experience while at the same time reducing the need for time-consuming, manual tasks.

2. Digital adoption platforms (DAPs)

DAPs offer interactive, in-app guidance, tutorials, and tips designed to help users adapt to new software quickly and effectively. They help companies make the most of the digital tools they implement by reducing the learning curve of new software solutions.

3. Digital accounting tools

Modern accounting software can simplify a broad range of financial processes – from invoicing and expense tracking to financial reporting and tax compliance. By automating these tasks, businesses save time while also reducing the risk of costly human errors.

As an added benefit, digital accounting tools provide real-time insights into an organization’s financial health, empowering improved decision-making.

4. Social intranet tools

Social intranet tools allow companies to create private, customized online platforms for facilitating internal communication and collaboration. They provide a space for sharing updates, documents, and ideas – and help create a culture of teamwork and transparency.

Social intranet tools are especially useful for fostering efficient communication and a sense of community among remote work teams. This has been a growing concern for companies ever since the COVID-19 pandemic, given that 58% of Americans now work remotely at least part of the time.

At Workvivo, we give businesses the tools to create fully customized, user-friendly social intranets. Check out Workvivo’s social intranet features to learn more about how one can benefit your teams.

5. CMS platforms

Content marketing is one of the most effective forms of digital marketing. A quality content management system (CMS) is something every company needs to execute its content strategy effectively. 

CMS systems provide intuitive interfaces for creating, editing, and publishing written content, offering features like SEO optimization and multi-channel publishing to streamline and optimize a company’s content marketing efforts.

6. Digital workplace suites

Digital workplace suites are designed to integrate various tools and applications to create a unified, collaborative workspace. For example, you can use a digital workplace suite to form integrations between:

• Project management tools such as Trello
• Video conferencing tools like Zoom
• Sales automation platforms like Salesforce.

This helps you build a more unified digital workspace for your employees that lends itself to improved efficiency and collaboration.

7. Cloud storage tools

Cloud storage solutions offer secure and scalable storage options for businesses of all sizes. The ability to conveniently and securely store your company’s valuable data is the biggest benefit, but they also offer the bonus of improved collaboration. 

With cloud storage tools, data is made accessible from any location and is easy to share among team members and stakeholders. This makes it much simpler for employees to work and collaborate with one another outside the office.

8. Communication tools

Efficiency in real-time is vital for both remote and in-office teams. Digital transformation tools designed to help companies facilitate this type of communication can come in many different forms, including:

• Email
• Messaging apps
• Video conferencing software
• Collaborative workspaces

Workvivo’s employee communication app is one great example of a digital tool that can facilitate streamlined, real-time communication between employees, offering features like push notifications, personalized activity feeds, and integrations with other communication services like Slack and Microsoft Teams.

9. Payroll management tools

Automated payroll management simplifies paying employees accurately and on time. These tools can automatically calculate wages, handle tax deductions, and generate pay stubs, freeing HR teams to focus on other important tasks. 

Payroll management tools also assist with compliance, helping companies ensure they adhere to tax and labor laws.

10. Project management platforms

Project management platforms provide a space where team members can collaborate on shared tasks. They offer features designed to facilitate task assignments, progress tracking, and resource allocation.

Project management platforms also have reporting capabilities that provide valuable insights regarding your project. 

Thanks to these numerous features and benefits, a quality project management platform is vital in maintaining timelines and quality.

11. Internet of Things (IoT) devices

IoT devices are in the process of transforming companies across every industry. From tracking the real-time condition of perishable shipments to monitoring inventory levels in retail stores, these internet-connected devices offer many use cases for modern businesses.

By leveraging IoT devices, your company can enhance operational efficiency, automate various business processes, and gain valuable insights from real-time data.

12. AI operations tools

AI-powered tools can be used to enhance processes, predict trends, and automate manual tasks. As AI and machine learning technology rapidly advance, expect these services to play an increasingly larger role in almost every business process.

But even as they exist today, AI operations tools are still useful for many purposes – like customer service, marketing, and predictive analytics.

Let Workvivo lead the way for digital transformation in your company

Beginning a digital transformation journey can be daunting, but the results are well worth the effort. 

If you want to help your organization transition into the digital age, you’ll need tools in your belt designed to enhance productivity and improve business outcomes. And a high-quality employee communication platform is one of the top tools to help you achieve those goals.

With Workvivo, companies can access all the powerful internal communication features they need to keep employees engaged and enable efficient collaboration.

To take the first step in your digital transformation journey, sign up for a free demo of Workvivo today