Workvivo bolsters offering as part of Zoom, with Employee Insights, integrations and AI

• Employee Insights, a robust new employee listening suite that enables organizations to monitor and drive engagement, will empower customers to get deeper insights on their employees’ engagement levels.
• A new integration means that customers using both Zoom and Workvivo will be able to access Workvivo from the Zoom client, offering a seamless experience between Workvivo and Zoom.
• Aligned with Zoom’s AI-forward strategy, Workvivo is planning to offer customers an AI-powered virtual assistant.

Oct 10th – Workvivo (a Zoom company) this week announced a string of new product updates to empower customers with deeper capabilities and a seamless experience.

Since its acquisition by Zoom in April 2023, Workvivo has expanded its product vision and is continuing to deliver new innovations for its customers as part of its mission to enhance the employee experience..

Workvivo’s new updates include:

Workvivo X Zoom Integration

A new integration means that Workvivo customers will be able to access Workvivo within the Zoom desktop client, offering a seamless experience between Workvivo and the Zoom platform. This integration will enable customers of both Workvivo and Zoom to move seamlessly between both platforms, enhancing the continuity of experience.

Workvivo users are already able to: Start, schedule, and join Zoom meetings from Workvivo; access Zoom Products (such as Zoom Whiteboard, Zoom Calendar, and Zoom Mail) from the Workvivo Resources Tab; and instantly start a Zoom Call or begin a Zoom Team Chat from their Workvivo user profile and the people directory.

Combining Zoom’s incredible tools with Workvivo’s engagement capabilities, Zoom’s core is a complete Employee Experience Platform. The integration into the Zoom desktop client is expected to be available for customers later this month.

Employee Insights

Employee Insights is a brand-new listening suite built into the Workvivo platform that provides organizations a unified approach to measuring, understanding and improving employee engagement.

Organizations will be able to measure engagement, and organizational value alignment with automated, targeted pulse surveys. Leaders can also leverage advanced analytics and insights to truly understand employee responses. The impact of an organization’s actions can be tracked over time through automated surveys enabling continuous improvement.

Coupled with Workvivo’s existing feature set, Employee Insights will empower users to make a significant, measurable impact on employee engagement. It’s part of Workvivo’s mission to maximize employee engagement and vision to be a complete employee experience platform (EXP). This is expected to be available to customers in 2024.

AI Assistant

In alignment with Zoom’s AI-forward strategy, Workvivo is prioritizing AI in its product roadmap with a focus on enhancing the user and admin experiences. Workvivo plans to launch an AI assistant, enabling users to compose content and create surveys powered by generative AI. Workvivo’s AI-powered virtual assistant is set to supercharge employee communications, helping users to create engaging content, and communicate with confidence. Workvivo’s AI assistant can be called on to suggest, create and revise updates, articles and survey content, allowing admins to focus on what matters most – communicating with, and taking care of employees. This is expected to be available to customers in 2024.

Speaking about the product innovation, Andrea Graham, Head of Product at Workvivo, said: “After announcing our acquisition by Zoom, we were determined to provide a truly seamless experience for our users quickly. We’re thrilled that Workvivo will soon be available in the Zoom app – this will be a game changer for Zoom and Workvivo users who can access everything they need at work from one app.

She continued: “Employee Insights is one of the biggest updates we’ve made to the Workvivo platform. We’re always hearing from customers that they want to go deeper and this will allow them to drill down into engagement levels within their organization and target their efforts where it will have the most impact.  We know AI is going to be a huge enabler for a better employee experience. That’s why we are developing an AI companion to be a helping hand to users on Workvivo.”

Workvivo is an employee experience platform that simplifies communication and increases engagement. Working with global organizations across industries – including Dollar General, Ryanair and Lululemon – Workvivo helps organizations boost employee engagement and retention. Now part of Zoom, Workvivo customers have the opportunity to benefit from the Zoom platform in a seamlessly integrated experience.

About Workvivo (a Zoom company)

Workvivo is an employee experience platform that simplifies communication and increases engagement by empowering employees to be heard and helping everyone feel included, no matter where they work.

The platform unifies employee communications, engagement, intranet, and measurement features into one modern employee app that captures the heartbeat of the organization and brings its culture to life.

Founded in 2017, Workvivo has seen momentous growth, which led to its acquisition by Zoom in 2023. Workvivo powers the employee experience at companies all over the world across all industries, including Amazon, Motherson, White Castle, Bupa and Ryanair. Workvivo regularly tops software review sites, including Gartner Digital, with a #1 spot on G2 for internal communications, intranet and engagement tool categories. For more information, visit www.workvivo.com.

Contact:

Eleanor O’Mahony
eleanor.omahony@workvivo.com
+353 85 7562109