Report: Tackling the Healthcare Disengagement Crisis in 2024

We asked 1,000 healthcare professionals about their employee experience, the challenges they face, and what keeps them motivated in 2024. (Hint: it’s not money). 

Here’s what they said. 

Frontline healthcare professionals are not only the backbone of the healthcare industry, but also the lifeline for each and every patient they tend to.Nurses, doctors, paramedics, administrative staff, therapists, and other dedicated healthcare workers are the most important point of contact for patients who need empathy and care.

But who cares for them? Who shows these healthcare heroes the recognition and appreciation they deserve?

We asked 1,000 healthcare professionals across the globe about their employee experience, the challenges they face, and what keeps them motivated in 2024 – and the results are truly eye-opening.

From feeling unheard and unseen to not being recognized for their dedication, many healthcare workers are on a path to quitting their vocation. The message is clear: disengagement is a crisis in itself within our healthcare sector.

A sneak peek into what we found 

• Disengagement has a ripple effect. The survey reveals that 57% of frontline healthcare employees feel disengaged, with disengaged individuals four times more likely to consider leaving their job. In fact, 85% of unengaged employees said they were searching for a new job, compared to just 21% of those who feel engaged in their roles.
• Recognition is vital. Lack of recognition and appreciation was cited as the number-one reason for feeling disengaged by 72% of participants.
• Empathetic leadership is key. The role of healthcare administrators is pivotal in shaping the frontline worker experience. A significant portion of administrators (84%) claim the existence of recognition programs, yet a majority of frontline staff (64%) feel underappreciated and undervalued. With this kind of gap, it’s clear that many recognition programs are falling short of their purpose. 

The time for change is now

Our survey results represent a clear need for change. With the right tools and strategies, healthcare administrators and leaders can ensure their teams feel connected, recognized, and supported 24/7, whether they’re in the office, on the ward, on call, or on the road.

Book a call today to learn more about how Workvivo can help revive your team’s connection.